Quick answer: Agencies can collect brand assets with a file request, send drafts with Client review for favourites, timed comments and approval, and deliver finals on a branded page, up to 20 GB per transfer on Share Large Video Files. Save each client's options as a preset, give each stakeholder a personal link, and check opens and downloads in Insights.
Files marketing agencies send, and how big they get
| File | Format | Typical size |
|---|---|---|
| Ad master, 30 s 4K ProRes 422 HQ | MOV | about 2.6 GB |
| Social cuts, 6 versions (16:9, 1:1, 9:16) | MP4 | about 300 to 600 MB in total |
| Brand asset kit | AI, EPS, SVG, PNG, fonts | 50 MB to 1 GB |
| Layered design files | PSD, INDD package | 100 MB to 2 GB |
| Print-ready PDF | PDF/X | 20 to 500 MB |
| Campaign report | PDF, PPTX | 5 to 50 MB |
ProRes 422 HQ 4K runs at about 707 Mbps: 707 × 30 s ÷ 8 = 2,651 MB.
Can it go by email or chat?
Can you send a 30-second 4K ProRes ad master (about 2.6 GB) as an attachment?
| App | Limit | Fits? |
|---|---|---|
| Gmail | 25 MB per email | No, send a link |
| Outlook.com | 20 to 25 MB per email | No, send a link |
| WhatsApp (document) | 2 GB per file | No, send a link |
| Telegram | 2 GB per file | No, send a link |
| Facebook Messenger | 100 MB per file | No, send a link |
| Discord (free) | 20 MB per file | No, send a link |
| Slack | 1 GB per file | No, send a link |
| WeTransfer (free) | 3 GB per transfer | Yes |
| Share Large Video Files | 20 GB per transfer | Send the link anywhere |
Limits from our file size limits by app table, checked against each service's help pages.
A workflow that works
- Onboarding: send the client a Request files link for logos, fonts, photos and guidelines.
- Drafts: upload with Client review and Email me updates; clients heart options, comment on designs and at the exact second of a video, then approve.
- Finals: deliver on a link with Brand the download page (your agency, or the client's brand for their own distribution).
- Save the options per client with Preset > Save current.
- Give each stakeholder (client, printer, media owner) a personal link and follow downloads on your Transfers page and in Insights.
Recommended options
| Option (under More options) | Setting | Why |
|---|---|---|
| Client review | On for drafts | Favourites, comments and an approval record in one place |
| Brand the download page | Agency logo and message | Consistent, professional deliveries |
| Preset | One per client | The same options every time, in one tap |
| Who can open the link | Only emails or domains I list | Unreleased campaigns stay with the client's team |
| View only (no downloads) | On for pre-launch previews | Watermarked previews, no files to leak |
| Email me updates | On | Approvals and downloads land in your inbox |
Set these once, press Save current next to Preset, and reuse the same options for every client with one tap.
Tracking what happened to a delivery
Your Transfers page shows who opened and downloaded each link, and personal links split that per recipient. Signed in, Insights sums up views and downloads across all your transfers over 7, 30 or 90 days, with a CSV export for reports.
Frequently asked questions
How do we get approval on a video or design?
Upload with Client review on. The client comments (at the exact second of a video) and presses Approve or Request changes; you get an email.
How do clients send us their brand assets?
Create a file request and send the link. They upload without an account and everything arrives in one transfer.
Can deliveries carry our agency branding?
Yes. Brand the download page adds your logo, name, message and website.
Can we see who downloaded the files?
Yes, on the Transfers page per link and per personal link, and across all transfers in Insights.
Is there a size limit?
20 GB and 1000 files per transfer. Larger masters can be split across transfers.
Ready to send?
Drop your files, get a link, done. Free up to 20 GB — no account needed.
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