Quick answer: To track a download: tick "Email me when it's downloaded" when you send (you confirm your address once with a code). You get an email each time the files are downloaded. On your Transfers page, every transfer shows its activity (opens, previews, downloads, with time, country and device) and a stats page with a timeline, top countries, devices and, for email transfers, which recipients have downloaded. Tick "Email me updates" for a short digest instead of one email per download.
Three ways to follow a transfer
| Option | What you get | Best for |
|---|---|---|
| Email me when it's downloaded | One email per download | Sending to one person |
| Email me updates | A digest at most once an hour: downloads (N of M recipients), NDA signatures, form answers, client feedback, limits reached | Links shared with many people |
| Transfers page and stats | Full activity log, timeline chart, countries, devices, per-file downloads | Checking any time |
What the stats page shows
- Opens and downloads over time, by hour or by day in your time zone, with a table view.
- Countries the link was opened from (from the IP address; approximate).
- Devices: phone, tablet or computer, operating system and browser.
- Files: previews and downloads per file, so you know which ones were actually used.
- Recipients (email transfers): who was sent the link, who opened it and who downloaded.
Open it from your Transfers page; signed-in users see all their transfers across devices.
Know exactly who, not just how many
On an open link you see anonymous activity. To see names, set Who can open the link to Anyone who confirms their email, or ask for details before the files open. Email transfers are tracked per recipient automatically. With a contact group, activity shows names and roll numbers.
Nudge people who have not downloaded
From the Transfers page you can remind recipients who have not downloaded yet: by email, or with a ready-made WhatsApp message you send yourself with one tap. You also get an email a day before a transfer expires, with a one-tap button to extend it.
Privacy
Activity is kept for a limited time and deleted with the transfer's records. IP addresses are used for country and security checks and are shown to senders only partly masked. See the privacy policy.
Frequently asked questions
Will I know when my file is downloaded?
Yes. Tick "Email me when it's downloaded" when sending, and you get an email for each download.
Can I see who downloaded my file?
For email transfers and links that require a confirmed email or a form, yes, by name or email. For open links you see anonymous activity with time, country and device.
What counts as an open?
Someone loading the download page. Repeat visits by the same person within 30 minutes count once, so the numbers are not inflated by refreshes.
Can I track a link without an account?
Yes. Your Transfers page works in the browser you sent from; sign in to see transfers on every device.
Is download tracking free?
Yes, including the stats page and email alerts.
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